Privacy Policy

Bot The Builder is a product of 41Labs LLC. This Privacy Policy describes how we collect, use, and protect your personal information.

1. Personal Data Collection

We collect the following categories of personal data when you use Bot The Builder:

  • Identity Information: Name, company name, job title
  • Contact Information: Email address, phone number, business address
  • Technical Data: IP address, browser type, device information
  • Usage Data: Website interactions, chatbot usage patterns, conversation analytics
  • Project Data: Chatbot configurations, training content, conversation logs

2. Data Collection Methods

We collect data through:

  • Direct user input on our website and chatbot builder platform
  • Automated tracking technologies and cookies
  • Third-party service providers (analytics, hosting, AI services)
  • Business communications and support requests
  • Your chatbot deployments and end-user interactions

3. Purpose of Data Processing

Your data is processed for:

  • Service Delivery: Creating, training, and deploying your AI chatbots
  • Platform Operation: Maintaining and improving Bot The Builder
  • Communication and Support: Responding to inquiries and providing assistance
  • Analytics: Understanding usage patterns and improving chatbot performance
  • Legal Compliance: Meeting regulatory requirements and ensuring security
  • Marketing: Sending product updates and promotional materials (with consent)

4. Data Protection Measures

We protect your data through:

  • Encryption: All data is encrypted in transit (TLS/SSL) and at rest
  • Access Controls: Role-based authentication and authorization
  • Regular Security Assessments: Ongoing vulnerability testing and audits
  • Employee Training: Staff education on data protection best practices
  • Incident Response: Established procedures for security breach management

5. Data Sharing and Transfers

Your data may be shared with:

  • AI Service Providers: OpenAI, Anthropic, or other LLM providers to power chatbot responses
  • Infrastructure Providers: Cloud hosting and storage services under strict confidentiality
  • Analytics Tools: Services that help us understand platform usage
  • Legal Authorities: When required by law or to protect our rights
  • Business Partners: Only with your explicit consent

We do not sell your personal data to third parties.

6. Data Retention

We retain your data:

  • For the duration of your active use of Bot The Builder
  • As required by applicable laws and regulations
  • For legitimate business purposes (e.g., billing, dispute resolution)
  • Until you request deletion of your account and data

Conversation logs and chatbot training data may be retained to improve service quality unless you request deletion.

7. Your Privacy Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request removal of your data ("right to be forgotten")
  • Restriction: Limit how we process your data
  • Objection: Opt out of certain data processing activities
  • Portability: Receive your data in a machine-readable format
  • Withdraw Consent: Revoke previously granted permissions

To exercise these rights, contact us at solutions@41labsllc.com

8. Cookies and Tracking

Our cookie policy covers:

  • Essential Cookies: Required for website functionality and authentication
  • Analytics Cookies: Help us measure performance and usage patterns
  • Marketing Cookies: Optional cookies for advertising (you can opt out)
  • Third-Party Cookies: From integrated services like analytics providers

You can control cookie preferences through your browser settings. Note that disabling essential cookies may limit platform functionality.

9. International Data Transfers

Bot The Builder is operated by 41Labs LLC in the United States. If you access our services from outside the US, your data may be transferred internationally. We ensure:

  • Appropriate safeguards are in place for international transfers
  • Compliance with GDPR, CCPA, and other applicable data protection laws
  • Standard contractual clauses with third-party processors
  • Regular data transfer impact assessments

10. Privacy Policy Updates

We may update this Privacy Policy from time to time. When we do:

  • Changes will be posted on this page with an updated "Last Updated" date
  • We'll send email notifications for material changes
  • Prior versions will be archived and available upon request
  • Continued use of Bot The Builder after updates constitutes acceptance

Contact Information

41Labs LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States

Email: solutions@41labsllc.com

Last Updated: November 2, 2025